Frequently Asked Questions
Straight answers to the questions buyers ask us most. Don't see yours? Call or text 949-589-3020 or email CustomerService@LightingSupplyGuy.com.
- Do you sell to businesses only?
- We sell primarily to businesses and public agencies, but anyone can order on our website. Minimum order quantities may apply depending on the product and manufacturer.
- Where do you deliver, and when is shipping free?
- We deliver across Southern California and ship nationwide. Stock lamps, ballasts and drivers ship free over $199 in Southern California (San Diego to Santa Barbara and the Inland Empire) and over $299 in the other western states we serve. Stock orders ship the next business day.
- Do you offer net terms?
- Yes, on approved credit. Fill out our credit application.
- Can you identify an old lamp or ballast?
- Usually, yes. Text a photo of the label to 949-589-3020. If the part is discontinued, we will find the current replacement.
- Can I still buy fluorescent tubes in California?
- Mostly no. California banned the sale of screw-base CFLs from January 1, 2024 and most linear fluorescent tubes and pin-based CFLs from January 1, 2025. We will match you with an LED replacement that fits your fixtures.
- Should I use Type A or Type B LED tubes?
- Type A runs on your existing ballast: fastest to install, but the ballast can still fail. Type B bypasses the ballast: more work up front (a qualified electrician should rewire it), nothing left to fail. Hybrid tubes do both.
- Do you install lighting?
- No. We supply the product. If you need an installer, we can connect you with licensed electrical contractors we work with.
- Are you a registered government vendor?
- Yes: SAM.gov registered small business, California certified Small Business (Micro), CAGE 6BPS4. Vendor information
Custom order form customers: see How the Custom Order Form Works.
